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What is your return policy?
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Return for Exchange
If you need to exchange any item(s) purchased from Suits4menonline then you must FIRST obtain a Return Merchandise Authorization (RMA) number by emailing our customer service at cs@suits4menonline.com
within 2 days after receiving your package. Otherwise all sales are final.
Please always include your full order number. WE CAN NOT ACCEPT ANY PACKAGE WITHOUT A VALID RETURN AUTHORIZATION# (RMA#)
A VALID RMA# SHOULD BE VISIBLE OUTSIDE OF THE RETURN PACKAGE.
WE WILL NOT CHARGE ANY RESTOCKING FEE FOR EXCHANGE.
OUR GOAL IS TO HAVE A HAPPY CUSTOMER
You must include a copy of your invoice with the full order number and your full name clearly visible and a note why you are returning this item and what you would like to have in exchange.
You can print a copy of your invoice either from your email or from our website. We must receive the return within 7-10 days after the RMA. If your merchandise is not received within this time frame or is not returned in new condition with tags, we reserve the right to refuse the return. The only fee you have to pay to exchange the suit is the shipping fee. We will not charge you any handling fee for an exchange.
Please allow 8-10 day for the exchanged suit to be processed and shipped.
Gift-wrapping is non-refundable.
We are not responsible for shipping costs and/or lost packages returned to us. We do not accept C.O.D. returned items.
Return for Refund
If you need to return any item(s) purchased from Suits4menonline then you must FIRST obtain a Return Merchandise Authorization (RMA) number by emailing our customer service at cs@suits4menonline.com
within 2 days after receiving your package. Otherwise all sales are final.
Please always include your full order number. WE CAN NOT ACCEPT ANY RETURN WITHOUT VALID RETURN AUTHORIZATION# (RMA#)
A VALID RMA# SHOULD BE VISIBLE OUTSIDE OF THE RETURN PACKAGE.
You will receive your refund less 20% restocking fee and less shipping within 7-10 business days
after receiving the item in our warehouse.
We will not accept returns if packaging is not in its original condition - we will return such items to you.
If your merchandise is received in non-resalable condition (such as: wadded up and thrown in a box, altered, laundered, worn, missing tags, missing packing), you will be notified that the item will be returned to you and no refund will be issued. If you reject the return shipment from us, Suits4menonline reserves the right to liquidate the merchandise and withhold credit.
You must include a copy of your invoice with the full order number and your full name clearly visible and a note why you are returning this item. You can print a copy of your invoice either from your email or from our website. We are not responsible for shipping costs and/or lost packages returned to us.
You are responsible for the shipping costs for the exchanged item back to you.
Shipping & Handling are not refundable.
ALL BUYERS AGREE AND ACCEPT OUR TERMS AND POLICY BY PLACING THIER ORDERS.
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When will I get my refund on a return?
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You will receive your refund less 20% restocking fee and less shipping within 7-10 business days
after receiving the item in our warehouse.
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I got the wrong item, now what?
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In the event that you receive the wrong merchandise or a defective or damaged product, we will refund the original product price, shipping and other fees via cash/credit. Please contact us within 24 hours of receiving your merchandise by calling our toll free telephone number: 1-877-700-7714.
Please place merchandise back in the original shipping box, just as you received it.
Your refund will be issued in the same manner it was paid. If you request a replacement, we will issue your replacement item (subject to availability) at our cost once we receive the return.
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My merchandise is damaged. What should I do?
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In the event that you receive the wrong merchandise or a defective or damaged product, we will refund the original product price, shipping and other fees via cash/credit. Please contact us within 24 hours of receiving your merchandise by calling our toll free telephone number: 1-877-700-7714.
Please place merchandise back in the original shipping box, just as you received it.
Your refund will be issued in the same manner it was paid. If you request a replacement, we will issue your replacement item (subject to availability) at our cost once we receive the return.
Please note: We can only issue refunds/exchanges on defective and damaged items if they have not been laundered, altered or defaced. Please inspect your clothing merchandise prior to cleaning or altering.
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When will my order ship?
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We will make best efforts to ship merchandise within 1-4 days of the receipt of a properly completed order, but this is only an estimate. If you absolutely need an item to ship out the same day you place your order, please give us a call at toll free telephone number: 1-877-700-7714.
so we can confirm that the item will ship out immediately.
You understand that product availability may be limited and particular products may not be available for immediate delivery.
Company shall not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery. Title to any product and risk of loss passes from Company to You upon shipment from Company's facility.
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